As an international business-to-business information services group, data and information is at the heart of what Informa does.
We take the privacy and protection of data and information seriously. We are committed to handling the personal information of all those we engage with, whether customers, suppliers, colleagues or any other community, in a way that is responsible and meets the legal requirements of the countries in which we operate.
Informa is an international business-to-business information services group, operating in over 20 countries. We serve commercial, professional and academic communities by helping them connect and learn, and by creating and providing access to content and intelligence that helps people and businesses work smarter and make better decisions faster.
Informa is organised into four Operating Divisions: Academic Publishing (which trades as the Taylor & Francis Group), Business Intelligence, Global Exhibitions and Knowledge & Networking (which trades as KNect365).
Informa’s KNect365 division nurtures, builds and connects communities through the exchange of insights and strategic thinking. We create platforms online and through face-to-face events that facilitate learning and networking, helping people build knowledge, work smarter and become leaders in their field.
Informa EntityCompany numberRegistered OfficeIIR Limited18351995 Howick Place, London, SW1P 1WG, UKInforma Telecoms and Media Limited009917045 Howick Place, London, SW1P 1WG, UKTU-Automotive Limited097984745 Howick Place, London, SW1P 1WG, UKFuturum Media Ltd098135595 Howick Place, London, SW1P 1WG, UKNew Ag International SARL5075909902 rue de Lisbonne, 75008, Paris, FranceEBD Group GmbH173151Isartorplatz 4, 80331, Munich, GermanyInforma Media Inc8261971166 Avenue of the Americas, 10th Floor, New York, NY 10036, United StatesKNect365 US Inc855093708 3rd Avenue, 4th Floor, New York, 10017, United StatesInforma Middle East Ltd (Dubai branch)126878TRADING ADDRESS: Level 20, Sheikh Rashid Tower, Dubai World Trade Center, P.O. Box 9428, Dubai, United Arab EmiratesInforma Australia PTY Ltd086268313Level 18, 347 Kent Street, Sydney NSW 2000, Australia
This section explains the personal information that may be collected when using our products and services, and the other personal data we may receive from other sources.
We collect and use your personal information in the following main categories:
If collecting or storing sensitive personal data such as information relating to health, beliefs or political affiliation, we typically ask for your explicit consent. However, there are some situations where it will not be possible to request consent, such as if you have an accident at one of our events. If this does occur, we will ensure your privacy rights are protected.
Our services and products are directed to academics and business professionals. They are not intended for children under the age of 13 and we do not knowingly collect personal data from this age group. If any information is collected from a child under the age of 13 without verification of parental consent, it will be deleted.
We collect personal information when you:
This section explains how and why we use personal information.
As we collect and use personal information, the lawful bases we use for this activity in Europe, as required under European data protection laws, are:
As part of a purchase, product enquiry, request for information and for account administration, we collect information such as your name, country, job title, company information or academic affiliation, postal address, e-mail address and telephone number.
If you have made an enquiry about us or our products or services, either online or over the phone, we will use your personal information to respond to the enquiry or to take other steps at your request, before you enter into a contract. For example, we collect the e-mail addresses and additional contact details of those who send e-mails to request information. Where a sales representative speaks to you over the phone, the calls may be recorded for training and monitoring purposes only.
If you have registered for or purchased a product or services, including on a trial basis, your personal information will be used to provide that product or service, communicate about it and handle payments, as is necessary for the performance of the contract entered into.
If your personal information is relevant to certain products and is freely available through public sources, such as on a website related to your work or profession, we may use this personal information for providing customers with our products, as part of our legitimate interests as a commercial organisation.
If you have agreed to participate in one of our events as a speaker, sponsor, exhibitor or attendee, personal information is used in connection with the running of the event, to handle payments or for other purposes, as is necessary for performing the contract entered into. We will also use your personal information to maintain our databases, assess your qualities as a speaker or sponsor/exhibitor, promote events and encourage further engagement at our events, as part of the legitimate interests we have as a commercial organisation. At some of our events, your name badge may contain some of your personal information that you have provided to us, which may include your name, job title and company. When scanned, this information will be made available to us or the relevant exhibitor and processed in the manner as described above.
In addition, we sometimes take photos and videos at our events, which may feature attendees, speakers, sponsors or exhibitors. Where photos and videos are taken that feature you as an attendee, sponsor or exhibitor, we may use those photos and videos for promotional purposes.
We will use your personal information to send you newsletters, offers or other marketing emails to keep you up to date with our news, events and products that may be of interest. Depending on the nature of your interaction with us and the laws of the country where you live, you may have actively given your consent for this by opting in or we may be entitled to rely to legitimate interests to contact you with relevant marketing information. The opportunity to opt out of future marketing emails will always be provided, and information on how to do this is given when your personal information is collected and on every marketing email sent. Further information on how you can change your marketing preferences is provided in the section 8 below.
We may use your personal information and contact you to maintain our customer database in order to keep your information accurate and up-to-date; as well as to carry out internal analysis of the usage of our products and services, in order to improve them, develop new products and events and predict future customer behavior, as is necessary for the purposes of our legitimate interests as a commercial organisation. This may include automated profiling and campaign management techniques.
We may use the personal data we hold about you, combined with publicly available data and your demographic data to better understand our customers and to improve the products and services we deliver.
We may combine visitor session information, or other information collected through tracking technologies with personally identifiable information, to understand and measure your online experiences and determine what products, promotions and services are likely to be of interest.
Technical methods are also used in HTML e-mails sent to visitors, for purposes including: (i) to determine whether visitors have opened or forwarded e-mails and/or clicked on links in those e-mails, (ii) to customise the display of banner advertisements and other messages after closing an e-mail, and (iii) to determine whether a visitor has made an enquiry or a purchase in response to a particular e-mail.
In compliance with the California Online Privacy Protection Act (CalOPPA) (e.g.: Browsers Do Not Track Signals) while we strive to offer you choice when using our website and mobile applications, we do not promise that we will be able to receive or honor web browser Do Not Track signals.
When you disclose personal information on any public bulletin board or chat areas of this website, or any other website used as a result of use of this website, such personal information can be collected and used by anyone who views that board or area. This may result in unsolicited messages from other participants or other parties, which we are not responsible for
Where you engage on our customer enquiry chat areas, we will use any information provided to help recommend our products and/or assist with confirming any order you wish to place.
We use algorithm-based technologies to personalise dynamic web content based on your explicit and/or implicit interests. We carry out general profiling such as segmentation, non-automated and automated decision-making based on profiling for the purpose of providing you with a more relevant experience and for the purposes of our legitimate interests as a commercial organisation. Solely automated decision making is never used in any way that produce a legal or similarly significant effect.
Depending on the laws of the country where you live, you may have rights related to our decision. For example, if you live in the European Union, you may have the right not to be subject to our decision, or you may have the right to insist on human intervention in the process, express your point of view or contest the decision. To exercise any such right, contact us via one of the methods set out in section 10 below – Contacting Us. In some cases, we may have the right to continue with our decision, in accordance with applicable laws. This will be explained if it is the case. Otherwise, we will respond to your request as promptly as reasonably possible.
To ensure compliance with international trade sanction laws and regulations, we screen customers, vendors and suppliers against US, OFAC, BIS, UN, EU and UK sanctions lists. Should any screening checks flag an issue where we cannot continue in a contract with a customer or supplier, they will always be informed.
This section applies to anyone who uses the EBD partnering services (partneringONE® and partnering360®).
In your use of EBD products and services, you will generate “Usage Information”.
a) This includes your messages, participants of meetings, and information on how you use the products.
b) Your Usage Information will be stored to facilitate your future use of EBD’s products and services, but will only ever be disclosed by EBD in aggregate form and no specific business relationships will be identifiable.
c) Messages you send and receive on partneringONE, and the identity of meeting participants, are the property of your company and are potentially visible to all of your colleagues and the companies you have communicated with.
d) Messages you send and receive on partnering360 are personal to you and are not shared with your colleagues.
a) When you register to use one of EBD’s services or products (“Registered User”), for example, by registering for an event and submitting personal information to partneringONE, or by becoming a member of partnering360® you agree that your personal information can be reproduced, replicated, published, displayed, disseminated, and downloaded and printed for personal use by all other registered users of that event, service or product. You also agree that EBD may use personal information for internal recording keeping, analysis, research, product development and for answering your queries.
c) You agree that EBD can display certain limited personal information on publicly accessible pages of our websites, which are visible to website visitors who are not registered users. EBD may choose to display information such as your name, job title, company name, country, a company profile copied or abstracted from company data you have provided (including company address, categories and description), and an indication that you attend and that your company is represented at certain specified events. You also agree that any messages you post as part of group discussions will be publicly visible.
e) Contacting us – to speak to us about how EBD uses your information or to update your marketing preferences for EBD only, please
Email: [email protected]
Telephone: +41 43 500 35 45
Write to us: EBD GmbH, Baarerstrasse 139, 6300 Zug, Switzerland
You can also contact us using the information provided below in section 10 – Contacting Us.
Any personal information given to us will be treated with the utmost care and security. This section sets out some of the security measures in place.
A variety of physical and technical measures are used to keep data safe and prevent unauthorised access to, or use or disclosure of personal information.
Electronic data and databases are stored on secure computer systems and we control who has access to information, using both physical and electronic means. Our colleagues receive data protection training, and we have detailed security and data protection policies that colleagues are required to follow when handling personal data.
All reasonable steps are taken to ensure that your personal information is kept secure from unauthorised access, but we cannot guarantee it will be secure during the transmission process to this website because this transmission is not controlled by us. We make use of HTTPS (HTTP Secure) whereby the communication protocol is encrypted via Transport Layer Security for secure communication over a computer network. The website is loaded via HTTPS, represented by the lock icon in your web browser, which ensures the transmission is secure and is demonstrated by a certificate issued by an official security certificate authority to us.
As an international business and because of the technologies we use, personal information may be accessed by our colleagues and third-party service providers from locations outside of the European Economic Area, whose data protection laws may not be as extensive as those in Europe.
To ensure the same level of protection is in place when processing is conducted outside the European Economic Area, we use appropriate safeguards approved by the European Commission.
We also do not take any responsibility for any posts or links posted on bulletin boards or chat areas on our websites (including any third-party links that may be posted).
As an international company providing you with services and products, we may share your information for specific reasons. This section explains how and why we share personal data with other companies within Informa, suppliers and other third parties.
We may share your personal information with certain other companies within Informa Group for specific purposes. For example, other Informa companies may assist in providing products and services to you, carry out internal analysis of the usage of products and services, or offer relevant products and services which may be of interest.
We may share your personal information with third parties to assist in providing our products and services, including:
We only share personal information with such third parties to the extent necessary for them to provide such assistance.
We may share your personal information with trusted event and media partner organisations for their marketing purposes in accordance with local data laws. If your personal information is subject to European data protection laws, we may share your personal information with third parties for informative and marketing purposes, unless you tell us otherwise. If you are based in Canada, will only pass on your information to our third-party partners for marketing purposes where we have your consent to do so.
We may share your personal information with third parties outside Informa Group in the event of a sale, merger, acquisition, partnership, joint venture, or negotiations related to the same with respect to all or part of our business.
In some circumstances, we may be legally required to disclose your personal information, because a court, the police, another judicial or law enforcement body, or government entity has asked us for it.
We will only retain your personal information for as long as is necessary and as permitted by applicable laws.
We will retain your personal information while we are using it, as described in the section above and may continue to retain it after these uses have ended where we have a legitimate business purpose. For example, if you have opted out of marketing communications from us, we will retain limited details about you to ensure the opt-out request is honoured. We may also continue to retain your personal information to meet our legal requirements or to defend or exercise our legal rights.
The length of time for which we will retain personal information will depend on the purposes for which it is retained it. After we no longer need to retain your personal information, it will be deleted or securely destroyed.
We want to ensure you remain in control of your personal information. We try to ensure that the personal information held about you is accurate and up-to-date, and will always give you the opportunity to opt out of future marketing communications.
We will process your data to send marketing information that we believe is targeted and of interest to you. Information on how to opt out will be given when your personal information is collected and specified on every marketing email sent. If at any stage you would like to update or correct such personal information, or opt-out of future marketing communications, email [email protected] or write to us at: Database Manager, KNect365, Maple House, 149 Tottenham Court Road, London W1T 7AD.
Informa operates in countries with data protection laws that may provide individuals the right to be able to access and control their information. We always will enable you to exercise those rights as provided by data protection laws.
EU data protection laws give individuals a number of rights, where their data and information is processed by companies established in Europe. Under General Data Protection Regulation these are:
There are exceptions to the rights above. We will always try to respond to your satisfaction, although there may be situations where we are unable to do so.
Depending on the laws of the country where you live, you may have other rights in respect of your personal information. If you wish to exercise any legal right in respect of your personal information, please contact us via one of the methods set out in section 10 below – Contacting Us.
In some cases, we may be entitled to decline a request you have made regarding your personal information, in accordance with application laws. We will explain if that is the case. Otherwise, we will meet your request as promptly as we reasonably can. If you have requested that we stop sending you marketing messages, please note that you may still receive them for a short period while the request is processed.
For further information on your rights or to exercise them, write to our Group Data Protection Officer at Informa, 5 Howick Place, London, SW1P 1WG or email [email protected]
Data Privacy Office, Knect365, Maple House, 149 Tottenham Court Road, London W1T 7AD.
You can also contact the Group Data Protection Officer for Informa at 5 Howick Place, London, SW1P 1WG or email [email protected]
We hope to resolve any privacy concerns you may have. If you are not happy with our response, or you believe that your data protection or privacy rights have been infringed, you can complain to any supervisory authority or other public body with responsibility for enforcing privacy laws. In the UK, the UK Information Commissioner’s Office regulates and enforces data protection law – their procedures can be found at www.ico.org.uk.